Planning your visit

Access

Entry to the Museum is free

Average donation £3

Tunbridge Wells Museum & Art Gallery is located in the shared Museum and Library building in the centre of Tunbridge Wells.

By Car

There are limited parking spaces outside the front of the building in Civic Way. Standard spaces are restricted to 30mins parking but there are also 4 disabled parking spaces, with no time restriction. Sometimes Civic Way is closed for events – check our website or ring to check before you travel. There are a further 2 disabled parking spaces on Monson Way.

Alternatively, there is a large multi-storey car park behind the Museum and Library building. The entrance to the car park is on Crescent Road (the A264).


By Train

The Museum and Library building is about 10 minutes walk uphill from the railway station. There are regular Southeastern train services from London and Hastings to Tunbridge Wells. For more information on train times and facilities please contact Southeastern Railways.


By Bus

The closest bus stop is the war memorial stop which is located outside the Museum building and is served by buses to and from High Brooms, Rusthall, Tonbridge and the surrounding area.


Access within the Museum & Library

Please note that our lift is currently out of order. We apologise for any inconvenience caused

Guide dogs are welcome with water available on request.

Steps

There is a shallow step into the building. Access to the Library is through a set of automatic doors at ground level. Access to the Museum and Art Gallery is up a 27 step staircase with handrails. The reference library is up a further 5 steps from the main landing. The Museum & Art Gallery is accessible via the main staircase or lift found on the ground floor in the library. Wheelchairs and pushchairs can be brought into the building via the main entrance and lift. (Please be aware, the lift does not accommodate mobility scooters. However these can be parked in the main entrance)

Inside the Museum

There are seats provided in various places throughout the building. If you need to sit down and cannot find a seat, please ask a member of staff.

Every effort is made to make the Library, Museum and Art Gallery welcoming and accessible to all. However, there are narrow spaces, particularly in the Museum, and some items, especially books in the Library, are high up or low down. In some places text labels may be difficult to read – don’t forget your reading glasses! If you need any help with accessing any of our services, please ask.

Full Access Statement

Facilities

There is a disabled access toilet on both levels, with baby changing facilities on the ground floor.

Eat/Drink

There is a large selection of shops and cafes in the town and shopping centre.

Group visits

Groups are welcome to visit the Library, Museum and Art Gallery. Please contact us in advance to ensure that your visit does not clash with that of another group. Minibuses can park in Civic Way (just outside the building)

If you wish to arrange a guided visit with one of the museum staff please email or phone ahead and speak with our visitor services assistants.

Tunbridge Wells Museum & Art Gallery Access Statement (pdf)

Please contact us if you have any questions about access to the Museum and Art Gallery.

Email: museum@tunbridgewells.gov.uk

Phone: 01892 554171

Things to Do

As well as our exciting exhibiting and event programme, the museum has activities for families and visitors to enjoy everyday during their visit.

Family explorer backpacks

Interactive backpacks for children and adults to enjoy together. The backpacks are themed around the museum collections and help visitors to explore the museum through gallery trails and games.

Gallery trails

The museum has I SPY activity trails available for children, to help them explore the galleries. Grab a magnifying glass and become a museum detective to look for hidden objects, and answer questions and puzzles.

Colouring sheets

Available for all ages but popular with our younger visitors, our Fur , Feathers and Flint room has a colouring station where visitors can sit, chat, and get creative.

Noah’s Ark

Handling toys – perfect for little ones, our Noah’s ark and animals is situation with the Toy collection in the Living and Working and Tunbridge Wells Room. Perfectly placed next to an original ark form 1820, this modern version allows children to compare old and new, and get hands on and play.

Things to Do